How It Works
After exploring the site and adding your favourite things to your cart we will process your order. Deliveries are made Tuesday through Saturday, holidays excepted.
You can choose between two delivery options: either you can pick-up from one of our two pick-up locations (Isla in Neukölln, or Rocket Wine in Mitte), or choose home delivery. For pick-up, you will be emailed all the details of where to collect your package and opening hours. We deliver safely, and at a distance. We give you a buzz, you come down, we stand at a distance (wave and smile) while you embrace your order. Einfach.
If you choose the home delivery option please make sure we have your correct contact details, and that someone will be home during the estimated delivery time that we have sent to you. If we for some reason are unable to deliver your order it will be taken to the closest hub, waiting for you to collect. Orders which were unable to be delivered, and not collected within 3 days will unfortunately not be refunded, so make sure you are home to receive it!
At the moment we are unable to provide you a more exact delivery window, if you are expecting a delivery and it did not arrive by 13:00 please do not hesitate to contact us.