Hause Kaltenthaler | Organic Sour Cherry Balsamico 250ml

The balsam is stored in taste- and odour-free containers and is bottled after about 6 months. These vinegars are not aged in wooden barrels as the fine fruit aroma recedes with time, so that long storage tends to mean loss of aroma.

Cherry balsam is a fermentation vinegar made from boiled down cherry juice and cherry wine.

Aroma: smells of fully ripe cherries with caramel notes.

The Kaltenthalers have been producing wine since 1982 on their family farm in Worms, Rheinhessen, one of the warmest and largest wine-growing regions in Germany. Located in the triangle of Worms, Mainz and Bingen, the southernmost tip is home to the magnificent Wonnegau region. Here in the district of Herrnsheim in Worms, Haus Kaltenthaler wine and vinegar manufactory is located as a farmhouse surrounded by vineyards on the Rhine. Away from the town centre, nestled in a small valley where nature is still close at hand, they now work together with five permanent employees. Their motto: "Good raw material grows in the field", embodies their approach. Through organic and regenerative farming practices, Haus Kaltenhalter's lower yields mean that the plants are not under so much stress and plant health increases In this way, they can produce wines and vinegars of high quality that are full of character, wholesome and authentic through gentle, minimal vinification. These are honoured annually by the submission of selected products with numerous awards. This third generation vineyard make no distinction in the production of the wines, whether later for the vinegar or directly for the wine sales. Quality always comes first. This means that the grapes are harvested as early in the morning as possible. In order to be as independent as possible from external energy sources and to keep our footprint as small as possible, we also rely on the power of light in the form of solar cells on our roof. Working with nature, not against it!

FOR HOME DELIVERY IN BERLIN:

1. Delivery Area: We provide home delivery services within the ring in Berlin.

2. Temperature-Sensitive Items: We deliver temperature-sensitive items such as eggs, dairy, and meat.

3. Delivery Method: Our deliveries within Berlin are made using cargo bikes, ensuring timely and efficient service.

4. Shipping within Germany: For deliveries outside of Berlin, we utilize DPD services to ship within Germany. Please refer to DPD's shipping and return policies for more information.

5. Return Policy: If you receive a damaged item, you must notify us within one day of delivery. Due to the sensitive nature of our products, we cannot guarantee the storage conditions after delivery. Therefore, we offer a 1-day return policy for damaged items.

6. Verification of Certain Items: We understand that some items can only be assessed once opened, smelled, or tasted. This includes products like wine, spices, cheeses, and other select perishable items that require sensory evaluation. We are open to discussing such cases individually to ensure customer satisfaction and address any concerns regarding these specific items.

7. Compensation for Damaged, Expired, or Missing Items: If we are responsible for a damaged, expired, or missing item, we will provide appropriate compensation options. These may include bringing a similar item for free from the next day onwards, issuing a refund, or providing a discount code for future orders. In case an item would not be consumable despite of not having reached the expiry date, or its container being damaged, please contact us within 24h (.5).

CONCERNING THE WINE SECTION :

Understanding Our Wine Quality Process: We carefully select and taste each wine with Rocket Wine to ensure it meets our standards and matches the detailed descriptions on our webshop. However, we recognize that every palate is unique, and sometimes a wine may not align with your expectations.

If you suspect that your wine is corked or doesn't taste as it should, we're here to support you. We kindly ask that you bring the bottle to our, or Rocket Wine location. This allows us to taste the wine and accurately determine the issue, as this is the most effective method to assess these particular concerns.

We value your input and understand that taste can be subjective. While we strive to provide thorough information and taste profiles for each wine, personal preferences may vary. That's why we invite you to bring in any wine you feel is not up to standard. Please note that for a refund or exchange, the bottle should have more than 50cl remaining.

By following this process, we aim to ensure fairness and maintain the high-quality wine experience you expect from us. We appreciate your understanding and cooperation in this delicate matter.

FOR SHIPPING WITHIN GERMANY:

1. Advisory for Temperature-Sensitive and Fragile Items: We advise against ordering dairy, meat, or other temperature-sensitive items, as well as fragile or freshness time-sensitive products like bread and pastries, for shipping. However, if a customer decides to order these items for shipping, we will take precautions to maintain their quality. We will pack the items using thermofoam boxes, ice pads, and/or protective fillings to help preserve their condition during transit. Please note that despite our best efforts, we cannot guarantee the freshness or quality of these items upon reception.

2. Shipping Provider: We utilize DPD services for shipping orders. Please familiarize yourself with DPD's shipping and return policies for any concerns regarding the shipping process.

Additional Recommendations: To ensure optimal satisfaction, we recommend reviewing the storage instructions and expiration dates of items received through our service. Proper storage and timely consumption are crucial for maintaining the quality of temperature-sensitive and perishable products.

For any inquiries, questions, or assistance, you can contact us at info@archipel.berlin. By placing an order with Archipel Berlin, you acknowledge and agree to abide by these terms and conditions. We strive to provide a reliable and high-quality grocery delivery service and appreciate your understanding and cooperation in ensuring the best possible experience for all our customers.