After exploring the site and adding some delicious treats to your cart, we will process your order.
You have until 23:45 to place your order for next-day delivery.
Deliveries are made 8:30-12:30, all week with two delivery windows on Sundays.
You have two convenient options for receiving your goods :
You have until 23:45 to place your order for next-day delivery.
Deliveries are made 8:30-12:30, all week with two delivery windows on Sundays.
You have two convenient options for receiving your goods :
Home Delivery
One of our friendly riders delivers to your door. Please ensure your address information is correct and that someone is home during the delivery window.Pick Up
You simply have to choose a hub, currenttly Albatross Bakery, and come during their opening hours to pick up your order.Shipping
only in Germany and operated by DPD, choose the type of delivery you'd like and your parcel will be shipped the next business day.
We deliver within 12 km of Albatross Bakery, by cargo bike only.
Our updated delivery fee reflects the real effort behind each ride: you pay our riders per kilometer as they pedal your favourite goods straight to your door 🚴
We utilize DPD services for shipping orders. Please familiarize yourself with DPD's shipping and return policies for any concerns regarding the shipping process.
Advisory for Temperature-Sensitive and Fragile Items: We advise against ordering dairy, meat, or other temperature-sensitive items, as well as fragile or freshness time-sensitive products like bread and pastries, for shipping. However, if a customer decides to order these items for shipping, we will take precautions to maintain their quality. Our cheese cuts are all vacuumed sealed, and should be removed from their container if the seal isn't tight upon reception, then placed in an other container (cheese box, baking/cheese paper...). Please note that despite our best efforts, we cannot guarantee the freshness or quality of these items upon reception.
Additional Recommendations: To ensure optimal satisfaction, we recommend reviewing the storage instructions and expiration dates of items received through our service. Proper storage and timely consumption are crucial for maintaining the quality of temperature-sensitive and perishable products.
Advisory for Temperature-Sensitive and Fragile Items: We advise against ordering dairy, meat, or other temperature-sensitive items, as well as fragile or freshness time-sensitive products like bread and pastries, for shipping. However, if a customer decides to order these items for shipping, we will take precautions to maintain their quality. Our cheese cuts are all vacuumed sealed, and should be removed from their container if the seal isn't tight upon reception, then placed in an other container (cheese box, baking/cheese paper...). Please note that despite our best efforts, we cannot guarantee the freshness or quality of these items upon reception.
Additional Recommendations: To ensure optimal satisfaction, we recommend reviewing the storage instructions and expiration dates of items received through our service. Proper storage and timely consumption are crucial for maintaining the quality of temperature-sensitive and perishable products.
If you can let us know beforehand, we'll greatly appreciate it!
You can always use our chat box (bottom left of your screen) to reach out quickly.
We always try the followings before giving up on a delivery :
- Buzzing
- Buzzing a neighbor
- Calling the phone number provided.
If none of this works, our riders are instructed to bring your order back to Albatross Bakery. You can then pick it up until 16:00, or the following day, or order an other delivery the next day for an extra fee.
You can always use our chat box (bottom left of your screen) to reach out quickly.
We always try the followings before giving up on a delivery :
- Buzzing
- Buzzing a neighbor
- Calling the phone number provided.
If none of this works, our riders are instructed to bring your order back to Albatross Bakery. You can then pick it up until 16:00, or the following day, or order an other delivery the next day for an extra fee.
Orders will be held at the Hub for a maximum of three days. Due to the perishable nature of most of our products, we cannot provide a refund if you weren't able to pick it up.
Yes, though our riders will shower you in compliments if you meet them halfway down.
There's a first time for everything.
Contact us and we'll make it right. You can also reach out using our chat box!
Contact us and we'll make it right. You can also reach out using our chat box!
This is absolutely something we do.
Let us know with a comment on the Checkout page while completing your order.
